Manufacturers often manage complex networks of distributors, dealers, wholesalers, and business buyers. These partners may need access to different product catalogs, negotiated pricing, inventory information, order histories, and self-service purchasing options. When these processes depend heavily on emails, phone calls, spreadsheets, or disconnected systems, order management can become slow and difficult to scale.<\/p>\n\n\n\n
Agentforce Commerce, formerly Salesforce Commerce Cloud,<\/strong> provides manufacturers with a way to create connected B2B commerce experiences for distributors and dealers. Salesforce describes its B2B Commerce capabilities as supporting self-service purchasing, negotiated pricing, customized catalogs, large-volume orders, and connected commerce experiences.<\/p>\n\n\n\n For manufacturers, this means a distributor or dealer portal can become more than an online catalog. It can serve as a digital channel where partners discover products, access account-specific information, place orders, reorder products, and track order status.<\/p>\n\n\n\n Table of Contents<\/p>\n<\/span><\/div>\n